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Q. The Graduate/ Masters course says that payments work on a month by month basis, how does this work?
A. On the Graduate/Masters Course we work on pay as you go basis whereby you pay a month in advance of the education which you receive. You are not tied into any long term contacts as we like to ensure both parents and children are comfortable on our tuition courses, it is your child’s education that is of upmost important to us.
Depending on where children are based in the UK they will take their 11 plus exam at different points during the year. Therefore by constructing the Year 5 course keep that momentum flowing right up to the actual date of their exam
If you wish to cancel you just need to simply give us a call 2 weeks prior to your payment date so we can ensure we can bring the child’s online account to a close.
Q. What if I wish to cancel are there any cancellation fees?
A. No. However, if you have set up a direct debit with you bank it is then simply a matter of speaking to your bank to cancel the monthly payments.
We simply ask if you could give us 2 weeks notice that you are looking to cancel so we can bring the child’s account to a convenient closing point.
Q. What are your refund policies?
A. We are so confident that your child will love our online tuition courses that should you feel our KSOL course is not right for your child we will offer a complete refund of the course price up to 2 weeks into the course (this does not include the £15 registration fee).
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