Terms & Conditions:
Please note that you will not receive a copy of the exam paper. We ensure that each exam tests and reflects the latest information that we have available regarding eleven plus exams. In order to protect our IPR, the exam paper cannot be given to parents.
The exam questions cannot be purchased in any retail/book store. They are unique to KSOL members. All questions are written by KSOL Educationalists and are based on findings from detailed research.
Please note: At KSOL, we ensure all our 11+ tutors are CRB/DBS checked before we allow them to work with children, whether that be online or in our KSOL centres.
Other Key Information:
NO changes to exam sessions or times can be made within 2 weeks of the exam date.
Cancellation Notice: We require 2 weeks notice before the exam date.
Cancellations made 2 weeks prior to the exam date will be issued a full refund; KSOL will aim to issue refunds within 14 days of confirming the customer request.
Cancellations made within 2 weeks of the exam date will NOT be issued a refund. However, in extenuating circumstances, KSOL may be able to offer a refund of up to 25% of the original booking price, but this facility CANNOT be guaranteed and will be provided at the discretion of KSOL. Under circumstances where another mock exam event is available, KSOL may offer to transfer your child’s booking, subject to an administration fee of £20. Any alterations would make the booking non-transferable to any other product or course offered by KSOL and be subject to availability.
Block exam bookings: Please note that any special discounted rate on block mock exam bookings will no longer apply when 1 or more exams are cancelled within that booking. The rate per exam will return to the normal price (£45 (online mock) & £65 for non-members and £40 (online mock ) & £60 for members) and the amount refunded will be the difference between the amount paid on the special offer and the total cost of the remaining exams (at normal price). Only cancellations made before 2 weeks of the exam date will be offered a refund.
Click here to view full terms and conditions.